Frequently Asked Questions
Do you offer free shipping in the United States?
Yes. Free standard shipping is available on eligible U.S. orders.
How long does U.S. delivery take?
Orders are typically processed within 1–3 business days. Estimated delivery within the United States is 5–10 business days after processing. Delivery times are estimates and may vary because of carrier delays, destination, weather, holidays, or other circumstances outside our control.
How do I know what is included with a product?
Each product page lists what is included in the package. Please review the product description and images before ordering.
Can I return an item?
Eligible returns can be requested within 30 days of receiving your order. Return eligibility and conditions are covered by our Refund Policy.
How can I get help with an order?
Reply directly to your order confirmation or shipping notification email and include your order number whenever possible.
Is checkout secure?
Checkout is processed securely through supported payment methods on our Shopify store.
Where can I read your store policies?
Our Privacy, Refund, Shipping, and Terms policies are available from the store footer.